Privacy Policy

1. Introduction

Welcome to Declutter BD! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app.

We may collect the following types of information when you use our Service:

1. Information We Collect

• Personal Information: When you register for an account, we collect personal details such as your name, email address, phone number, billing address, and payment information.
• Account Information: This includes details you provide while setting up your account, such as username, password, and preferences.
• Transaction Information: We collect data related to your transactions, including items listed for sale, purchase history, payment details, and delivery information.
• Usage Data: We collect information about how you interact with our service, including your IP address, device type, browser type, location, and browsing activity within the app or website.
• Communication Data: If you contact us through customer support or provide feedback, we may collect the content of your messages.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Account Management: To create, maintain, and manage your account, including enabling you to list, buy, or rent items.
• Transaction Processing: To facilitate purchases, sales, and rentals through our platform, including processing payments and arranging for delivery.
• Communication: To send transactional emails, notifications about your account, or updates about the Service. We may also send marketing communications, but only if you have opted in.
• Customer Support: To assist with any inquiries, complaints, or issues you may have regarding our Service.
• Improving Our Service: To enhance the functionality, design, and user experience of our platform through analytics and feedback.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our terms of service.

3. Sharing Your Information

We may share your personal information with third parties in the following cases:

• Service Providers: We may share your information with trusted third-party service providers who assist us with payment processing, delivery, marketing, customer support, and other business operations.
• Legal Compliance: If required by law or in response to legal processes, we may disclose your personal information to authorities, regulators, or law enforcement agencies.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption and secure servers. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You are responsible for keeping your account information, such as your password, secure.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience on our Service, track website usage, and deliver personalized content. Cookies are small files that are stored on your device. You can choose to disable cookies through your browser settings, but doing so may affect your ability to use certain features of the Service.

6. Your Data Rights

You have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information, subject to any legal obligations or contractual requirements.
• Opt-out of Marketing Communications: You can opt out of receiving marketing emails by following the unsubscribe instructions in the email or by contacting us directly.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

7. Third-Party Links

Our Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before sharing any personal information.

8. Children's Privacy

Our Service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete the information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically for any updates. By continuing to use our Service after any changes are made, you accept the updated Privacy Policy.